Privacy Policy
Last updated: April 1, 2025
Introduction
At MntorHQ, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and share your information when you use our mobile application and website ("Services").
Please read this Privacy Policy carefully. By using our Services, you acknowledge the practices described in this policy.
Information We Collect
Personal Information
When you register for and use MntorHQ, we may collect:
- Contact information (name, email address)
- Professional information (credentials, specialization, practice details)
- Account credentials
- Profile information and preferences
- Profile images (if you choose to upload one)
Usage Data
We collect information about how you use our Services, including:
- Session interaction data
- Features you use
- Device information (device type, operating system)
- IP address and general location
- App performance and error data
Content Data
We store the content you create within our Services, including:
- Messages between users
- Appointments and scheduling information
- Session notes
- Supervision records
How We Use Your Information
We use your information to:
- Provide and improve our Services
- Process and manage your account
- Facilitate communication between supervisors and supervisees
- Send important notifications about our Services
- Analyze usage patterns to enhance user experience
- Ensure the security of our Services
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us operate our Services (cloud hosting, analytics, etc.)
- Other Users: Information shared between supervisors and supervisees as part of the intended functionality of our platform
- Legal Requirements: When required by law, court order, or governmental authority
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data
- Restriction or objection to processing
- Data portability
To exercise these rights, please contact us at privacy@mntorhq.app.
Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@mntorhq.app